Insurance plays a critical role in financial planning and risk management, yet many Kenyans either don’t have insurance or don’t trust it enough to invest in it. While the industry has grown significantly over the years, numerous myths and misunderstandings continue to hinder people from making informed decisions. At Bima Express, we believe that knowledge is power. The more you understand insurance, the better equipped you are to protect your health, family, property, and future.

Let’s take a closer look at the top 5 common misconceptions about insurance in Kenya — and what the truth really is.

1. “Insurance is Only for the Rich”

The Myth:
Many people in Kenya assume that insurance is a luxury meant only for high-income earners, large corporations, or the elite. The idea is that unless you own a car, a house, or run a big business, you don’t need insurance.

The Truth:
Insurance is not about wealth — it’s about protecting what you already have. Whether it’s your health, a motorbike, a small kiosk, or even your family’s livelihood, there’s a suitable insurance product available. Today, Kenya offers a wide range of affordable microinsurance policies designed specifically for lower-income earners and SMEs.

For example:

• NHIF covers medical expenses affordably for employed and self-employed Kenyans.

• Boda boda insurance protects riders with liability and accident cover.

• Micro-life insurance policies offer as little as Ksh 50 per month premiums.

Insurance is not about being rich; it’s about being wise and prepared.

2. “Insurance Companies Don’t Pay Claims”

The Myth:
Some people believe that insurance companies are quick to take your money but never pay when disaster strikes. This perception has caused mistrust and fear.

The Truth:
While there may be isolated cases of delayed or denied claims, the majority of insurance companies in Kenya — especially those regulated by the Insurance Regulatory Authority (IRA) — are committed to fulfilling their obligations.

Most claim issues arise due to:

• Incomplete or incorrect documentation

• Lack of understanding of policy terms

• Non-disclosure of crucial information during application

• Attempted fraud

When you choose a trusted agent like Bima Express, we walk you through the process, explain your policy in simple terms, and help you submit clean and complete claims to avoid unnecessary delays.

The key is to read and understand your policy — and work with an agent who advocates for you.

3. “I’m Young and Healthy, I Don’t Need Insurance Now”

The Myth:
Young people in Kenya often feel invincible and think insurance is something to consider later in life when they are older or wealthier.

The Truth:
Accidents, illness, and unexpected events don’t discriminate by age. In fact, buying insurance while you’re young and healthy is often cheaper and more beneficial. For instance, health and life insurance premiums are lower when you’re younger. Additionally, having an insurance history improves your credibility and access to better policies in the future.

Life changes fast. A sudden illness, a boda accident, or a job loss can have massive financial implications. Insurance protects you against these risks.

Early insurance = cheaper premiums + better financial protection.

4. “Insurance Is Too Complicated to Understand”

The Myth:
Another common belief is that insurance is full of jargon, confusing terms, and complicated fine print, so it’s better to avoid it altogether than risk being misled.

The Truth:
Yes, some insurance documents can be technical, but that’s why agents like Bima Express exist — to break it down and explain everything in simple Swahili or English. Our goal is to demystify insurance, one policy at a time.

In fact, most policies come with simple summaries, and reputable agents or brokers will always take the time to:

• Explain what’s covered and what’s not

• Walk you through the terms

• Help you choose the right policy for your needs

With the right guidance, insurance becomes easy to understand, manage, and benefit from.

5. “I Don’t Need Insurance — God Will Protect Me”

The Myth:
Some people believe that buying insurance shows a lack of faith, saying things like, “Why should I worry when God is my provider and protector?”

The Truth:
Faith and planning are not opposites — they work hand in hand. Even the Bible talks about stewardship and preparation. Having insurance doesn’t mean you expect something bad to happen. It means you’re doing your part to act responsibly and protect yourself and your family from unnecessary hardship.

Think of it like this:

• You lock your house, even though you pray for safety.

• You wear a helmet, even though you trust God for protection.

• You save money, even though you believe God will provide.

Insurance is a wise and responsible act of faith — a safety net that allows you to face life’s uncertainties without fear.

Bonus: “Insurance Is a Waste of Money If I Don’t Make a Claim”

The Myth:
Some people feel that if they never use their insurance policy, then they’ve wasted money.

The Truth:
Insurance isn’t a savings plan — it’s a protection plan. You don’t buy car insurance hoping to get into an accident. You don’t pay for health insurance hoping to fall ill. You pay to protect yourself in case something happens.

The peace of mind you get, knowing that you’re covered, is worth every shilling. Just like a fire extinguisher or spare tire, you may never use it — but when you do need it, it could save your life or finances.

Conclusion: Knowledge Is Protection

Understanding the truth behind these insurance misconceptions can help you make smarter, more confident decisions for yourself and your family. Insurance isn’t just for the wealthy, the old, or the unlucky — it’s for anyone who values peace of mind and financial stability.

At Bima Express, we’re committed to simplifying the insurance journey. We help Kenyans access the right coverage for their needs — whether it’s health, motor, life, education, or business insurance.

Don’t let myths hold you back from securing your future. Let us help you make insurance work for you.

Talk to us today for free insurance advice or to get a quote that fits your budget.
📞 Call/Text: +254 729 044 687
📧 Email: info@bimaexpress.co.ke
🌐 Visit: www.bimaexpress.co.ke